Asset management module, software license management helps you keep track of and report on the number and type of software licenses owned and utilised within your. It help desk software includes everything you need for it help desk, asset and change management. For compliance calculations, you can get data from an bmc remedy ar system form, in addition to data stored in bmc atrium cmdb. It service management itsm and help desk software with asset management for small to medium sized businesses. Bmc stock was originally traded on nasdaq under the symbol bmcs and on the new york stock exchange with symbol bmc, but the. Licenses and software you should already have a bmc account to access license files and software. This license portal is only for downloading licenses for trackit.
Bmc trackit download numara software was a software company based in tampa, florida which made it service and asset management software, targeted at network management and. Click on the product updates pod and select license update. If you have questions about licenses or license keys, refer to requesting licensing and. Seamlessly automate processes and effectively manage. You should already have a bmc account to access license files and software. For compliance calculations, you can get data from an bmc remedy ar system form, in. The knowledge management module is used to build a database of known issues and their general solution. Let getapp help you determine if the competition offer better features or value for money. The platform is equipped with a keyword searchable known issue. Single access point for all help desk and asset management activities with rapid time to value and low cost of ownership. Oct 01, 2015 asset management software bmc track it.
Trackit it help desk software for small to midsize businesses. Free to try bmc software windows server 20087810 version 2019 r1. Bmc offers saasbased and onpremise software and services in areas including cloud computing, it service management, automation, it. Full featured, easy to deploy, easy to use and costeffective, trackit.
Cris is the principal product manager and marketing manager for trackit. Bmc offers saasbased and onpremise software and services in areas including cloud computing, it service management, automation, it operations, and mainframe. It help desk software includes helpdesk, work order ticket tracking, automatic email to work order. Asset management module, software license management helps you keep track of and report on the number and type of software licenses owned and utilised within your organisation. If you have questions about licenses or license keys, refer to requesting licensing and password support. Bmc ttrackit brings together everything you need to deliver a great it help desk service and gain better control of your it environment. In short, slm is a plan to help you monitor and maintain all your organizations various software licenses.
Help desk is designed specifically with the needs of small to midsized organizations in mind. In fact, over 50,000 customer sites worldwide have installed a trackit. Bmc delivers modern, intelligent itsm solutions that are fast, accurate, and cost effective, whether you want to. Software license management helps you keep track of and report on the number of software licenses owned and utilised within your organisation. Bmc client management automates management of your it assets to help control costs, maintain compliance, and reduce financial risks. Apr 07, 2015 cris is the principal product manager and marketing manager for track it. If you are using a bladelogic product version prior to 8. Jun 06, 2012 software asset management is a practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. It departments manage a wide variety of assets both in the physical and software spectrum, but there are plenty of other kinds of assets a company might need. Implementing software license management bmc documentation. How to download and apply software and licenses for trackit.
A software license management tool when you need it most. The software license management lifecycle, as described in the software lifecycle, is implemented as described in the following table. Bmc delivers modern, intelligent itsm solutions that are fast, accurate, and cost effective, whether you want to operate in the cloud, in a hybrid model, or in your own data center. It departments manage a wide variety of assets both in the physical and software spectrum, but there are plenty of other kinds of assets a company.
Feb 11, 2015 open the configuration module inside trackit. Bmc trackit free download free software download for. Full featured, easy to deploy, easy to use and costeffective, track it. In addition, since it has mobile access, tech are easily able to update the status of their tickets in real time as they complete them out in. It help desk software includes helpdesk, work order ticket tracking, automatic email to work order conversion, knowledge management, service level management, asset management, change management, software license management, mobile device access, enduser selfservice and more. Im in the process of setting up the software license management module to. It is automatically updated when the knowledge article is modified. Gain control over your software licensing costs and get access to instant and accurate license information.
Software license management slm explained bmc blogs. The modulestructured software offers everything you need for managing your it help desk starting from knowledge base solutions to software license management. If you do not, go here to learn how how to obtain your track it. Numara software has been integrated into the bmc it service management portfolio. Developed for small to mediumsized businesses, trackit. Never waste money buying software licenses you dont need or worry about fines or penalties. Its worth considering for asset management if your business. It s worth considering for asset management if your business. The contract manager and software asset manager create software contracts, add.
Web components are installed on a server other than where trackit. The actual developer of the software is bmc software. Most it managers would agree that understanding and managing their assets is one of the biggest challenges they. Several enhancements have been added to release 11.
If you are using a home grown solution or a freeware solution and just need something solid, reliable and affordable to help you get your help desk under control, try trackit. Tracking inventory is more than just gathering a list of all computers, software and servers. Aug 10, 2016 inventory and software license management. If you are using a home grown solution or a freeware solution and just need something solid. In october 2015, i went to the bmc headquarters in houston, texas and took a 3day class which, after passing an exam, gave me the title of bmc accredited administrator for the trackit. Change management, software license management, knowledge management, enduser self service web portal, it purchasing. Change management, software license management, knowledge management, enduser self service web portal, it. We use it to keep track of our day to day requests for support by all of our users and also use it. Software asset management is a practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an.
Seamlessly automate processes and effectively manage clients with bmc client management 12. Software license management, or slm, is part of overall software asset management sam capability and involves the process of reducing, documenting, and controlling total it costs. Download a free trial version today and use it for 30 days risk free. Managing software licenses with bmc remedy asset management.